CVE-2020-1771 – Attacker is able craft an article with a link to the customer address boo

Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Source: https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2020-1771

Reference (s):

• https://otrs.com/release-notes/otrs-security-advisory-2020-08/
• SUSE:openSUSE-SU-2020:0551
• URL: http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
• SUSE:openSUSE-SU-2020:1475
• URL: http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html