CVE-2020-1779 – When dynamic templates are used (OTRSTicketForms), admin can use OTRS tag

When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.

Source: https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2020-1779

Reference (s):

• https://otrs.com/release-notes/otrs-security-advisory-2020-17/
• URL: https://otrs.com/release-notes/otrs-security-advisory-2020-17/